Silver Builders Carpenters Painters Plumbers Decorators & DIYers Tool Set Charm and Pendants ~ Set of Twelve

Frequently Asked Questions

Custom and personalised orders

I can put a photo in any of the available lockets, please provided a digital image in the ‘messages’. Please think about the shape/ style and how the image will fit. I will send you a draft version so you are able to make any changes before the final version. It will be printed on HP glossy paper using original HP ink.
I will send any extra photos to you and destroy any images from my own PC once you are happy.

Gift wrapping and packaging

Items can be gift wrapped with a handwritten note. This is normally a velvet / fabric pouch and protective acid fee tissue paper.

Sizing details

If you are unsure about the sizes of charms or lockets, please just contact me for any further information.

Returns

If for any reason you are unhappy with your purchase, I am happy to either offer you a refund or exchange the purchase on receipt of the item. I believe communication is the key, so please just contact me rather than leaving feedback.

Care instructions

No solid precious metals are used unless specifically stated, eg: gold, silver, platinum. My items are quality fashion jewellery & jewellery components produced from Stainless Steel, (polished/brushed) or Brass /Copper/Zinc alloys either plated with Silver, Gold or Rhodium. Stainless Steel is extremely versatile, very rarely cause reactions and can be kept clean / scratch free using a soft cloth. Silver, Gold or Rhodium plating is used as a final finishing to over items made from copper/zinc/brass base metal and their alloys. It should be durable but it needs to be kept clean / scratch free. Individuals can have reactions to some base metals e.g: copper can cause oxidation on the skin, green. All items are Lead & Nickel Free.